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Hotel Guest Policy

Check-In Requirements and Policies
     * At the time of check-in, you will need a valid State issued Identification (I.D.) Card, State Driver’s License, or a valid Passport.
     * 21 Years and over only are allowed to check-in for hotel room. Persons under 21 years of age must be accompanied by an adult.
     * Check-In time is at 4:00 p.m. Should you make a request for early check-in, we will do our best to accommodate such request.
     * Maximum occupancy for any room will be 4 (four) adults or 2 (two) adults and 3 (three) children. 
     *The physical credit card used at the time of booking reservation is required for an authorization of at least $100.00 per night for each
     reservation. Authorization may be taken at time of booking or registration.


Check-Out Policy
     * Check-out time is at 12:00pm in the afternoon.
     * Late charges will apply to each account with the check-out time after 12pm noon, at the rate of $45.00 from any time starting 12:01pm 
     to 6:00pm. 
     * Check-Out after 6:00pm will require the Hotel to charge an additional nightly rate to account. Extension of stay is subject to availability.

Reservation Confirmation
     * Confirmations for your request(s) are processed within 24 hours after initially making your reservation followed by a confirmation 
     and cancellation policy via e-mail notification. 
     * Should you need to make any changes to your reservation, call Front Desk at (562) 434-8451 so an agent is able to assist you better
     If you need to change the date(s) on the reservation, you will need to cancel your reservation using your original booking number and
     the email address used at the time of booking. Then, after receiving a confirmation of your cancellation, you may book under the
     correct dates. Your credit card will not be charged at the time of making reservation online.
     * If you did not receive any confirmation after 24-hours of booking, please check your spam filter and junk mail boxes in case confirmation
     is directed there. 
     * If you would like for Hotel to send you an e-mail confirmation, please contact the front desk at (562) 434-8451.
     * To avoid complications at the time of check-in, please read the Check-In Requirements and Policies above.

Credit Card charges and Deposits
     * Hotel requires a valid credit card number for all reservation types in order to confirm and guarantee your reservation.
     * Credit card will not be charged until the day of arrival, unless cancellation occurs. For details of cancellation charges, please read 
     the Cancellation Policy.
     * A Credit Card Authorization Form is required when the person occupying the room is not the credit card holder.
     We will fax a Credit Card Authorization Form directly to the Credit Card Holder to complete and submit back with a copy 
     of his/her valid State ID or Drivers License and the credit card, front and back side. Forms must be submitted in advance of arrival
     for processing. These forms may also be used to authorize incidental charges.
Authorization of credit card will start at $100.00 USD
     per day
of stay.

Rate Guarantee
     * Room Rate is not guaranteed until reservation is made and credit card information is received.
     * Rates at the SeaPort Marina Hotel are the same whether you book your reservation at www.seaportmarinahotel.com or over the 
     phone. Mention Rate Code or Group Name, if necessary.
     * Rates are based upon Hotel availability and is subject to change at any time with or without written notice. Management reserves
     all rights and any offer may be modified or discontinued without notice.
     * All promotional rates can be confirmed by calling the Sales Department at (562) 434-8451 ext. 435.
     * All rates are based on the room type of your preference or subject to availability of the hotel. 
     * If you decide to make a change to your reservation later which alters the arrival or departure date, the rates are subject to change 
     based on availability.

Cancellation Policy
     * Cancellations made and received by the hotel more than 24-hours prior to the check-in date will not be penalized of any cancellation 
     fee or charge.
     * Cancellation should be made by 6PM the day prior to arrival, to avoid a penalty of equal to one (1) night stay plus room tax in
    the room type booked per each reservation.
    * If you originally reserved  your room through www.seaportmarinahotel.com, you may cancel your reservation online by
    clicking here
or you may call our reservation desk at (562) 434-8451 so we can better assist you.

Length of Stay
     * All guests are welcome to lodge here at the SeaPort Marina Hotel for as many as 28 days. 
     * Hotel offer rates available for Corporate Accounts with an agreement to stay longer than 28 days and is subject to Hotel's availability.

Hotel Guest Parking
     * All hotel guests are waived of the parking fee. Permits are required for all cars/automobile parked on hotel's parking spaces.
     *  DAILY / MONTHLY PARKING PERMITS are available and is based on space availability. Call (562) 434-8451 ext 435 for rates.
     *  Policy is strictly enforced. All cars without a valid and visible permit are subject to be TOWED-AWAY at vehicle owner's expense.

No Pet Policy
     * We do not allow any pets inside guest rooms for the purpose of the Housekeeping Schedule and for all of our guest's safety and 
     comfort. A violation fee will apply to your bill at check out. This policy is waived only for persons assisted by a seeing-eye
     dog (must bring valid certification upon check in).


Thank you for choosing the SeaPort Marina Hotel!



6400 E. Pacific Coast Highway, Long Beach, California, 90803 U.S.A.
Telephone (562) 434-8451 Facsimile (562) 596-6480